Privacy Policy

Grand Publishers (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit a manuscript, communicate with us, or engage our services.

This policy applies to users worldwide, including individuals located in the United Kingdom, European Union, and other jurisdictions.

WHO WE ARE

Data Controller: Grand Publishers

Website: https://grandpublishers.co.uk

Email: info@grandpublishers.co.uk

For the purposes of UK GDPR and EU GDPR, Grand Publishers is the data controller responsible for your personal data.

INFORMATION WE COLLECT

We may collect and process the following categories of personal data:

Information You Provide Directly

Name
Email address
Phone number (if provided)
Country and time zone
Manuscripts, sample chapters, synopses, and descriptions
Author biography or pen name
Communications sent via email, chat, or forms
Availability for calls or meetings

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent
Referring URLs
Interaction data (via cookies or similar technologies)

HOW WE USE YOUR INFORMATION

We use personal data only where legally permitted and for legitimate purposes, including:

Reviewing and assessing manuscript submissions
Communicating with you about editorial reviews, submissions, or services
Scheduling and conducting calls (e.g. Zoom)
Providing publishing and editorial services
Responding to enquiries and support requests
Improving our website and user experience
Running, measuring, and optimising advertising campaigns
Complying with legal and regulatory obligations

We do not sell personal data.

LEGAL BASES FOR PROCESSING (GDPR)

Under UK GDPR and EU GDPR, we process personal data on the following lawful bases:

Contractual necessity – to perform or prepare to perform a contract with you
Legitimate interests – to operate and improve our business responsibly
Legal obligation – where required by law
Consent – where explicitly required (e.g. marketing communications, cookies)

You may withdraw consent at any time.

MANUSCRIPTS & CONFIDENTIAL MATERIAL

Manuscripts and submissions are treated as confidential
Access is limited to authorised editorial staff and contractors
We do not share manuscripts publicly or with third parties without consent
Confidentiality may be overridden only where legally required

ADVERTISING & ANALYTICS (GOOGLE & MICROSOFT COMPLIANCE)

We may use third-party services such as:

Google Ads
Microsoft (Bing) Ads
Google Analytics
Conversion tracking tools

These services may collect anonymised or pseudonymised data via cookies or tracking technologies to:

Measure ad performance
Improve campaign relevance
Prevent fraud and abuse

We:

Do not use misleading claims
Do not use sensitive personal data for targeting
Do not knowingly target minors
Comply with Google Ads and Microsoft Advertising policies

You can manage cookie preferences through your browser or consent banner.

COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies to:

Enable essential functionality
Analyse traffic and performance
Support advertising measurement

Cookies may be:

Essential cookies
Analytics cookies
Advertising cookies

You may disable cookies via your browser settings, though this may affect site functionality.

DATA SHARING & THIRD PARTIES

We may share personal data only with:

Trusted service providers (e.g. hosting, email, CRM, video conferencing)
Editorial contractors under confidentiality obligations
Legal or regulatory authorities where required by law

All third parties are required to comply with applicable data protection laws.

INTERNATIONAL DATA TRANSFERS

Where personal data is transferred outside the UK or EU, we ensure appropriate safeguards are in place, including:

Adequacy decisions
Standard contractual clauses
Secure processing environments

DATA RETENTION

We retain personal data only for as long as necessary to:

Fulfil the purposes outlined in this policy
Comply with legal and regulatory obligations
Resolve disputes or enforce agreements

Manuscripts and related communications may be retained for legitimate business and record-keeping purposes unless deletion is requested and legally permissible.

YOUR DATA PROTECTION RIGHTS

If you are located in the UK, EU, or another jurisdiction with similar laws, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise your rights, contact: info@grandpublishers.co.uk

You also have the right to lodge a complaint with your local data protection authority.

DATA SECURITY

We implement appropriate technical and organisational measures to protect personal data, including:

Secure servers
Access controls
Encrypted communications
Staff confidentiality obligations

No system is completely secure, but we take reasonable steps to protect your information.

CHILDREN’S DATA

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services constitutes acceptance of the updated policy.

CONTACT US

For privacy-related questions or requests:

Grand Publishers

Website: https://grandpublishers.co.uk

Email: info@grandpublishers.co.uk

Opt-In and Opt-Out

We believe in clear and transparent consent.

Opt-In: By providing your contact details and confirming your subscription, you are explicitly opting in to receive email and SMS communications from us, which may include promotional content and service updates.

Opt-Out:You can stop receiving SMS messages at any time by replying with the word "STOP" to any message you receive. To unsubscribe from our emails, click the "unsubscribe" link located at the bottom of every email or contact us directly at info@grandpublishers.co.uk

FINAL NOTE

We treat personal data with the same care we apply to manuscripts: deliberately, responsibly, and with long-term consideration.